Ravi Abeysuriya Appointed to the Board of HNB Assurance PLC

HNB Assurance PLC (HNBA) announced the appointment of Mr. Ravi Abeysuriya as a Non-Executive Independent Director. This appointment is made subject to the approval of the Insurance Regulatory Commission of Sri Lanka. Accordingly, the Board of Directors of HNBA comprises of Mrs. Rose Cooray, Mr. Sarath Ratwatte, Mr. Mahendra Jayasekera, Mr. Dilshan Rodrigo, Mrs. Siromi Wickramasinghe, Dr. Sivakumar Selliah, Mr. Deepthi Lokuarachchi, Mr. Rajive Dissanayake and Mr. Ravi Abeysuriya.

A Fellow Member of the Chartered Institute of Management Accountants, Chartered Financial Analyst and an MBA holder of Monash University, Australia, Mr. Abeysuriya currently holds the position of Group Director of Candor Group, one of the largest listed companies in Kuwait. Mr. Abeysuriya is currently responsible for private equity investments for a 200 MN Dollar Private Equity Fund. Prior to his current role, Mr. Abeysuriya served Hayleys Group as the Head of Strategic Business Development, JP Morgan as the Head of Corporate Finance and was the Managing Director of Amba Research Lanka and was the Managing Director/CEO of Fitch Ratings Lanka.

Mr. Abeysuriya has held several senior positions in Private Equity Investment, consulting the World Bank and the Government of Sri Lanka and has functioned as a permanent member of the Financial Sector Reforms Committee (FSRC), a Prime Ministerial Task Force appointment. Mr. Abeysuriya was appointed a Commission Member of the Securities and Exchange Commission of Sri Lanka. He was appointed as a Director of Sri Lanka Insurance Corporation and was the Chairman of the Investment Committee. In addition, Mr. Abeysuriya was the immediate past President of Colombo Stock Brokers Association. Former President of Chartered Financial Analyst Society of Sri Lanka, President of IT Enabled Services Association (ITESA) and Vice President of Sri Lanka Association of Software and Service Companies (SLASSCOM) and is the current President of the Association of Alternative Financial Institutions and a Member of the National Agenda Committee of the Ceylon Chamber of Commerce.


ISO Certification for HNBA’s Claims Process

The Life Claims Department of HNB Assurance PLC (HNBA) obtained the certification in compliance with ISO 9001 : 2015 for its service standards.  The Life Claims Department qualified for this certification upon being independently audited and meeting the specific criterion. The certification was issued for the Claims Process followed throughout, from claim intimation to claim settlement.

Sharing his thoughts, Managing Director/CEO of HNBA and its fully owned subsidiary HNB General Insurance Limited, Deepthi Lokuarachchi stated “our primary goal in customer service has always been focused on its assured quality and the ISO certification affirms the effectiveness of the consistent service provided over the years. This certification demonstrates our commitment towards our customers and outlines the cutting-edge practices the Company follows throughout its Claims Settlement Process”.

Speaking on the ISO certification, Chief Operating Officer of HNBA, Prasantha Fernando stated “As an entity highly focussed on quality, we are honoured to earn the ISO certification and this provides that additional degree of assurance to our stakeholders of our continuous improvements in our service quality standards and deliverables”.

Chief Technical Officer of HNBA, Dinesh Udawatta stated “I’m indeed grateful to the entire team for embarking on this journey to obtain the world’s most popular quality management service certification as well as for maintaining a service standard of high quality throughout the years. I am confident that this certification will bolster our resolve to push the envelope of customer service further and to continue to provide a superlative service to our patronage”.

Image One – L-R HNBA Head of Support Services Geethani Saram, HNBA Chief Operating Officer Prasantha Fernando, HNBA Assistant Manager Life Claims Nadeeka Abeysundara, Managing Director/CEO of HNBA and HNBGI Deepthi Lokuarachchi, Chairman of Sri Lanka Standards Institution Pradeep Gunawardana, Director Systems Certification Samanthi Narangoda and Senior Deputy Director Systems Certification Division Gamini Weerasinghe.