Bearing the vision of being the ‘Best in Class’, HNB Assurance PLC (HNBA) and its fully owned subsidiary HNB General Insurance Limited (HNBGI) unveiled its theme for 2020. Keeping an open mind about emerging market opportunities, challenges and trends, this theme focuses on a steadfast approach towards being the best in six fronts, namely; Service Excellence, Stakeholder Value Creation, Employee Happiness, Digital Transformation, Innovative Excellence and Social Stewardship. Taking on the motivational statement, “New Year, New Things”, this theme also elevates the renewal of the Company’s acts as a holistic approach to serve all needs of stakeholders, in terms of customer service, employee wellbeing and societal wellbeing.
Sharing his views, Managing Director/CEO of HNBA and HNBGI Deepthi Lokuarachchi stated, “HNBA Group was able to end 2019 on a positive note, yielding significant results and growth prospects amidst several market challenges. During the past few years the Group was able to fulfil its promise by delivering superior returns to all stakeholders. Stemming from the vision to deliver Superior Returns to all stakeholders, we have derived Vision 2020 to be the ‘Best in Class’ and focuses on the said key areas. The constitution of these would help us providing a superlative service and sustainable returns to all our stakeholders to a greater extent”.