HNBA Branch Operations Return to Normalcy.

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HNB Assurance PLC (HNBA) announced that it will be normalizing its branch operations, adhering to government and health regulations.  As such, branches in curfew lifted districts will function as per normal office hours and branches in Colombo and Gampaha districts will function from 10 AM to 3 PM during weekdays.

Sharing his thoughts Managing Director/CEO of HNBA and its fully owned subsidiary HNB General Insurance Limited (HNBGI), Mr. Deepthi Lokuarachchi stated “HNBA Group has taken every initiative to serve its customers during this uncertain turbulence. Whilst safety of our employees and customers remain a top priority at this point, HNBA Group has taken a number of measures to ensure that every branch carries out its operations adhering to safety guidelines stated by the Government. Mr. Lokuarachchi further added, “if this situation has taught us anything that is uncertainty could strike when we least expect it and it could affect us all in an unexpected manner. It is during these uncertain times that we feel the need for a solid back-up plan and insurance has surely proved its purpose by ensuring that you and your loved ones are well taken care of during times of uncertainty”.

Mr. Prasantha Fernando, Chief Operating Officer of HNBA thanked the staff of HNBA stating “the staff members of HNBA has done a tremendous job during the lockdown by fulfilling customer needs, settling claims including those claims related to COVID-19. It is noteworthy to mention the timely initiatives taken by HNBA teams including improving digital selling platforms as well as digital claim submission and settlements and the Management is thankful for the efforts of the staff members”.

Deputy Chief Operating Officer of HNBA, Mr. Lasitha Wimalaratne shared his thoughts stating, “we mostly feel the need for a solid protection plan during times of uncertainly and with this thought in mind HNBA has developed a revolutionary insurance plan. PrivilegedLife as we call it is the newest addition to HNBA’s product bouquet and offer solutions for needs such as education, investment, protection, retirement and health. This plan could be customized to suit every individual need. What makes it even more special is that benefits of PrivilegedLife continue even after the policy reaches its Maturity stage as it allows the Maturity Fund to be obtained as a Lump Sum or to be converted to Health Fund which could be used for medical needs through cashless bill settlement or the Policy’s Maturity Fund could be obtained as a lifelong pension to spend the golden years of life with peace of mind. In addition to the main benefits, additional Protection Benefits such as Additional Life Benefit, Accidental Death Benefit, Critical Illness Benefit (covering 29 illnesses), Hospitalization Benefit, Surgical Benefit and Medical Reimbursement Benefit (SupremeHealth Benefit) with an annual worldwide coverage of up to LKR 50 Million could be obtained”.

HNB Assurance PLC (HNBA) is one of the fastest growing Insurance Companies in Sri Lanka with a network of 63 branches. HNBA is a Life Insurance company with a rating of A (lka) by Fitch Ratings Lanka for ‘National Insurer Financial Strength Rating’. Following the introduction of the segregation rules by the Insurance Regulator, HNB General Insurance Limited (HNBGI) was created and commenced its operations in January 2015; HNBGI continues to specialize in motor, non-motor and Takaful insurance solutions and is a fully owned subsidiary of HNB Assurance PLC. HNBA is rated within the Top 100 brands and Top 100 companies in Sri Lanka by LMD and HNB Assurance has won international awards for Brand Excellence, Digital Marketing and HR Excellence and won many awards for its Annual Reports at award ceremonies organized by the Institute of Chartered Accountants of Sri Lanka and SAFA (South Asian Federation Accountants).

HNBA and HNBGI Geared to Assist Customers

HNB Assurance PLC (HNBA) and its fully owned subsidiary, HNB General Insurance Limited (HNBGI) announced a number of measures the Group has taken to assist its customers during this uncertain turbulence.

Spokesperson for HNBA Group stated that as curfew has been relaxed in many districts other than Colombo, Gampaha, Kalutara and Puttalam, branches of HNBA and HNBGI has commenced operations to serve its customers and the remaining branches would commence operations once the imposed curfew in the aforementioned districts is lifted. The Group has taken many measures to ensure the safety and wellbeing of its customer and employees. In addition to these measures, HNBA and HNBGI has taken several other steps to assist its customers and other stakeholders digitally. As such, queries could be directed through Facebook and the dedicated company websites any time of the day. Both HNBA and HNBGI has introduced dedicated WhatsApp and Viber portals to submit COVID-19 and other claims related documents. Further, the dedicated call centers would function as usual to provide assistance to customers. Whilst reassuring a continuous service delivery, the Management of HNBA and HNBGI urges all citizens to follow all procedures as directed by the Government of Sri Lanka to combat COVID-19.


HNB Assurance Opens a New Branch in Madawachchiya.

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HNB Assurance PLC (HNBA) declared opened doors for its 63rd Branch located in Madawachchiya. In adherence to the Company’s bold commitment towards expanding its footprint, this new facility is purpose-designed to fulfill the all-important need of insurance for people, offering peace of mind about life insurance solutions available within the Company’s portfolio. The Chief Guest of this occasion was the Managing Director/CEO of HNBA and its fully owned subsidiary HNB General Insurance Limited (HNBGI), Deepthi Lokuarachchi. The newly opened branch is located at 1st Floor, No. 102, Jaffna Road, Madawachchiya.

Speaking at the event, Managing Director/CEO of HNBA and HNBGI, Deepthi Lokuarachchi stated, “It is delighting to see how this new Branch reflects tangible evidence of our progression towards being the ‘Best in Class’. As this sets out a strong foundation for achieving service excellence, it further enriches the Company’s value proposition making it stand out in a highly competitive industry such as insurance. Working towards the Company’s prime objective of providing continuous returns to its valuable customers, employees and of course all key stakeholders, this branch will keep them at the center of attention, devoted to fulfilling their needs”.

Sharing his views, Chief Operating Officer of HNBA, Prasantha Fernando stated, “This facility is of major strategic importance as it is the 12th Branch located bridging the North and East areas of the country, being able to serve a wider customer base. Looking back at the long and successful journey the Company has made it through under many challenging factors within the industry, and in the market as a whole, it is heartening to see how well these efforts have produced favorable outcomes. It is our view that products such as insurance would require well thought-out measures within a customer’s buying process, and therefore, it is our duty to provide them the convenience of state of the art walk-in outlets as the essence of true customer service”.

Deputy Chief Operating Officer of HNBA, Lasitha Wimalaratne expressed his views stating, “Our operations around business expansion wields a great deal of competitiveness, and it has been a tremendous start for 2020, taking into account the growing stability of the brand that has been instilled across the country. This newly formed Branch further assures the Company’s stand, as it will foster long-lasting relationships with our customers, given the effort and contribution of its highly competent team of professionals”.

HNBA & HNBGI Commences ‘Liya Harasara’ in commemoration of International Women’s Day.


HNB Assurance PLC (HNBA) and its fully owned subsidiary, HNB General Insurance Limited (HNBGI) joined hands together celebrating the spirit of womanhood in Sri Lanka on this year’s International Women’s Day. Set for the months of February and March for the 8th consecutive year, the annually organized ‘Liya Harasara’ campaign is not just a contemporary salutation for women, but also a strong message of trust, safety and opportunity for women to embrace their role in society, carried across the nation. ‘Liya Harasara’ will offer tailor made insurance plans consisting of numerous benefits for ladies.

Sharing his views on ‘Liya Harasara’, Managing Director/CEO of HNBA and HNBGI, Deepthi Lokuarachchi stated, “the 8th edition of ‘Liya Harasara’ is dedicated to all the females in our society, from being leaders, entrepreneurs, great homemakers and indeed anything and everything they dare to be under the challenging circumstances of the modern day. As such, this is our very own way of paying tribute and gratifying the spirit of womanhood, and through ‘Liya Harasara’ we dearly wish to convey peace of mind about safety for women, and investment for a brighter future”.

Commenting on the 8th edition of ‘Liya Harasara’, Chief Operating Officer of HNBA, Prasantha Fernando stated, “this year’s ‘Liya Harasara’ has gained a prominent focus as an initiative executed by the Group, and has made it a prime goal of inculcating protection and stability for women in our society. On this note, HNBA and HNBGI have partnered with leading brands, namely, Durdans Hospital, Singer Plus, Vision Care and Fashion Bug for ‘Liya Harasara’ in the month of March, to offer a host of benefits, extending the Company’s tribute to Womanhood on this International Women’s day”.

Deputy Chief Operating Officer of HNBA, Lasitha Wimalaratne expressed his views on ‘Liya Harasara’ stating, “I would like to thank Durdans Hospital, Singer Plus, Vision Care and Fashion Bug for partnering with us, as their contribution would thoroughly benefit and add value to the lives of women in our society. Through ‘Liya Harasara’, it is our wish to convey a profound message of true upliftment as the world celebrates International Women’s Day”.

‘Liya Harasara’ will offer an additional free life cover of up to Rs. 1 Million for one year from HNB Assurance for regular Premium Life Insurance policies. Moreover, a Daily Benefit for child birth and pregnancy related hospitalization subject to maximum of 3 days per year would be offered to the Policyholder. In addition, ‘Liya Harasara’ offers a free Personal Accident Cover up to Rs. 500,000 for every Motor Insurance Policy obtained by females from HNBGI. ‘Liya Harasara’ policy holders will also benefit from a range of special discounts from Durdans Hospitals for selected medical treatments such as a 15% discount for Mammogram, a 10% discount for both Ultrasound Breast Scan and Pap Smear, a discount of 5% from Singer Plus on mobile phone purchases and a discount of 10% for other appliances, a discount of 10% for purchases that involve spectacles & sunglasses through Vision Care as well as a discount of 15% from Fashion Bug. These benefits are subject to terms and conditions.

HNB Assurance Produces 75 MDRT Qualifiers for 2020


HNB Assurance PLC (HNBA) announced its qualifiers for the upcoming prestigious Million Dollar Round Table Conference (MDRT) in the United States of America. The Company has produced its highest number of MDRT qualifiers of 75, including 3 Court of the Table (COT) qualifiers and 1 Top of the Table qualifier (TOT). This is the highest number of MDRT and COT achievers the Company has produced.

MDRT, which was formed in 1927, is an independent association with a global count of over 45,000 professionals affiliated to insurance and financial services market in over 500 companies, where membership is exclusively to those that surpass the given threshold.

Sharing his views, Managing Director/CEO Mr. Deepthi Lokuarachchi stated, “in the profession of insurance, becoming an MDRT qualifier is considered to be one of the greatest achievements and a career-shaping opportunity to broaden professional development.  This year, HNBA has produced 75 MDRT qualifiers, the highest number of qualifiers, which indicates the strength of our Sales Force. We are indeed pleased with the performance of our go-getters and I wholeheartedly congratulate the MDRT qualifiers of HNBA”.

The Chief Operating Officer of HNBA, Mr. Prasantha Fernando stated “Over the years HNBA has produced many MDRT qualifiers and this lifelong achievement is a significant milestone in an Insurance Professional’s career journey. To be recognized as an MDRT qualifier, it takes exceptional professional skills, product knowledge and ethical conduct and our champs have achieved the MDRT recognition by setting an example to the entire industry”.

The Deputy Chief Operating Officer of HNBA, Mr. Lasitha Wimalaratne expressed his gratitude to the team states, “becoming an MDRT qualifier takes dedication, commitment and a continuous support mechanism. I’m indeed thankful for the support of the Distribution Management team and the Training Team and especially the Bancassurance team for their continuous support rendered to MDRT, COT and TOT qualifiers and for cementing their confidence to achieve greater heights in their journey”.