The HNB Assurance Blog Celebrates its 1st year, Happy Blogging Anniversary!

1 year ago

We began this particular blog without too much fuss. It was all a bit new, writing about Insurance. We didn’t know it at the time, but we made history; we became the first ever life insurance blog in Sri Lanka. That being said, it was a very simple template which we had, as reflected in the screenshot below.

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Yes, the layout was very simple and getting traffic to the blog was certainly a challenge. However, with a fair deal of experimentation the site grew its reach to over 50 countries and now looks like this;

Check out our new look!

HNBA BLOG Screenshot

Viola, a much more engaging theme which aligns with the corporate colours of HNB Assurance. We have spent a significant focus on writing about how you can improve your health, informed our customers about the basics of insurance and kept you abreast of our companies activities such as winning awards at NASCO, new products launches. The fact that the blog has gained a cult following has ensured that they’ve flooded us with questions, and in turn we have made it a point to answer them.

anniversaryMany more years to come

We’ve been delighted with the level of success the blogs have achieved-yes, blogs! We launched a second blog, http://www.hnbgeneralblog.com which places emphasis on transportation, drunk driving and motor insurance. We’ve been well received on both platforms are pleased with the overall result. However, we feel that there is much left for us to contribute. So thank you, to all our well wishers and to all those who have subscribed all around the world and keep coming back to read our posts. Until next time!

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Disclaimer: The views shared in this blog are based on the macro economic conditions & industry status quo as per the time of publishing.

HNB Assurance & HNB General Insurance Win 5 Awards at NASCO 2015

Highlights: Best overall front liner of the year in Sri Lanka, Two Gold Awards, One Silver Award and One Bronze Award

HNB Assurance and HNB General Insurance secured 5 awards at the National Sales Congress Awards (NASCO) organized by the Sri Lanka Institute of Marketing (SLIM) recently. NASCO 2015 is the premier event dedicated to recognize the efforts and performance of sales professionals and is the only event in the country to distinguish and reward Sri Lankan sales personnel in numerous organizations.

We are proud to say that HNBA and HNBGI won awards in a number of categories in both Life Insurance & General Insurance. U K K C Silva of the Colombo North branch was awarded as the ‘Best overall front liner in Sri Lanka’ and also won the Gold award in the ‘Life Insurance front liner’ category. Janaka Suranga who hails from our Panadura Branch bagged the Gold award in the ‘General Insurance’ category. The Silver Award in the ‘Life Insurance Sales Executive’ category was presented to Nirosha Dilrukshi of Kiribathgoda, whereas Pradeep Priyankara of Embilipitiya was awarded the Bronze award in the ‘General Insurance front liner’ category.

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NASCO 2015 Awards Winners of HNB Assurance and HNB General Insurance with the Senior Management; Chandana Aluthgama – Chief Business Officer – HNBGI, Ivan Nicholas – Head of Distribution HNBA, Dilshan Perera – Head of Marketing of HNB Assurance and HNB General Insurance, Jehan Haniff – Manager Sales Administration and Training of HNBGI and Sudath Perera – National Sales Training and Development Manager of HNBA

Commenting on the achievement, acting CEO of HNB Assurance & HNB General Insurance Niranjan Manickam stated, “This year too we have maintained our stance in winning the best & we are proud of this achievement that demonstrates the outstanding performance of our sales team which has won this distinction at the national level. This sheer victory is a blend of hard work, determinations and focus. We hope that their success is an example to other sales personnel to strive for excellence. My heartiest congratulations to the winners and hope they will continue to excel in what they do in many years to come.”

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Disclaimer: The views shared in this blog are based on the macro economic conditions & industry status quo as per the time of publishing.

UPDATED: All Things Insurance: Answers to your Top FAQ’s

Like most insurance firms, the call center at HNB Assurance has a lot of questions. Sometimes, the same questions are asked often, such as “What is My Pension?”. We had a chat with our call center team/head of call center dept and have compiled your Frequently Asked Questions and decided to answer them for your convenience.

Updated: March 30th, 2015

Q: What’s your hotline/contact number for HNB Assurance & HNB General Insurance?

A: Since the Insurance industry  split from Jan 1st 2015, all our Life Insurance solutions are under HNB Assurance. You can call the number for HNB Assurance, which is 0114-384-384 for all your life insurance needs. On the other hand, call the HNB General Insurance number on 0114-883-883 for Motor insurance, Home Insurance, Travel insurance and business insurance solutions. 

Q: What should I do in case my vehicle meets with a motor accident?

A: Just dial our 24 hour hotline for HNB General Insurance on 0114-883-883 to report your accident to one of our customer service representatives. They will take your information and reassure you while an assessment officer arrives to inspect your damaged vehicle. After inspection, you will need to produce a repairer estimate (from your vehicle repairer) to go to the next step of your claim.

motor accident, road accident, vehicle accident
Image Credit: SundayObserver

Q: OK, I’ve got a Repairer Estimate, what do I do now?

A: Simply forward your repair estimate via e-mail, fax or hand it to your closest HNB General Insurance branch or our Motor Claims Department located at 51A, Dharmapala Mawatha Colombo 03 and we’ll take it from there.

Q: How do I report damage caused to my home, if I have a Home Insurance Policy with HNB General Insurance?

A: Call our hotline on 011 – 4 883-883 to report your loss. One of our team members will be there to help. Once you have provided your details of damages caused to your home, our representative will document this information and send an assessment officer to meet you and inspect the damages caused.

customer service, call center
Our amazing customer service team

Q:  I want to get a Motor Insurance Quotation, but I don’t have the time, can you help me?

A: Gone are the days when you had to run around and wait for insurance quotes. The HNB General Insurance ‘Motor Guard’ series gives you the convenience of getting the best vehicle insurance rates instantly by sending a SMS to your mobile phone. Simply Text MQR to 0720 200-200. Here are in depth-instructions in case you get stuck.

Got a question for us? Ask away in the comments section!

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Disclaimer: The views shared in this blog are based on the macro economic conditions & industry status quo as per the time of publishing.

Get a Motor Insurance Quote via SMS in 3 Steps

Motor Insurance.

This is usually the first thought by any vehicle owner. If you are a parent, this would be the first thing you would mention to your son/daughter who decides to get a car: ‘Make sure you have motor insurance!’. That being said, some of us have no idea about the cost of motor insurance. If this is you, and  you want a more convenient method to get a quote, we have one! You can get a quote from HNB General Insurance via SMS in 3 steps:

 Step 1: Text MQR to 072 020 0200 (Standard SMS Charges Apply)

mqr

Step 2: Select from the options provided

As you can see, its a lot of information.

First Photo-pick your Vehicle type, usage and value

It doesn’t stop there. Here is the second part of the message:

photo 2Step 3: Text us for your premium

Thankfully, the SMS prompts give you an example on how you should respond. Lets say you have a car (1-vehicle type), which you intend to use for yourself (A-private usage), plan to purchase MotorGuard (M-product) and have your car valued at Rs. 2,000,000/-, send your text in the following manner (see below), and the premium will follow.

ONE more

And there you have it! An obligation free motor insurance quote directly to your mobile in 3 simple steps.

Found this useful? Subscribe to our blog for more helpful tips and tricks!

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Disclaimer: The views shared in this blog are based on the macro economic conditions & industry status quo as per the time of publishing.